Thoughts on teams governance

Date:Wednesday, Nov 6, 2019
Author: Paul Maggs
Reading Time: 3 minutes
Tags: Microsoft Teams
Categories: Governance Tips

Microsoft greatly improved the speed to which people can quickly and easily create collaboration spaces using teams. Microsoft’s default stance is that the ability to create these spaces should be democratised as it helps assemble groups of people to get their work completed at a quick pace. There’s been much discussion surrounding how to best control and govern how teams are created to ensure consistency and manageability across an organisation.

What’s your stance?

There’s two sides to this argument, one for allowing anyone the ability to create a team, and those who prefer a controlled approach. Both are valid, and there are many factors that contribute to the overall strategy of why a particular method is selected over the other. For some organisations, the horse has already bolted and they need to review the teams already deployed, and if required, perform a remediation process to bring these in line with an agreed governance policy. The approach taken for how a governance policy is rolled out to an organisation include many factors such as, but not limited to:

There may also be functionalities that exist within a team however are only surfaced when viewing the file structures via SharePoint, including retention and sensitivity labels, and therefore ensuring additional complexities when considering the suitability of teams, and usability via training.

It’s understandable that many IT departments are concerned by the creation of teams within their organisation. Much of the concern is due to how many Office 365 services are enabled for each team and therefore this adds to the level of management and support required. You can find more details on the architecture here, and as you can see there is a lot going on under the Office 365 hood - https://docs.microsoft.com/en-us/MicrosoftTeams/teams-architecture-solutions-posters

Things to consider

If you’re not going to lock down team creation, and I personally prefer a teams governance model allowing people to create teams to unlock collaboration and creativity, there’s several key areas that assist with this methodology. This means team creation isn’t restricted to any group of people, therefore there needs to be serious consideration to defining policies and enabling people to learn and understand what this means:

There’s many different ways you can look at teams governance and how it’s implemented. Each organisation will be unique and must consider what’s the best approach for them.

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